Posts Tagged ‘Education’

Special Considerations for ‘Supervised’ iPads

Thursday, July 18th, 2013

Apple Configurator brings two key features. First, when Supervision is applied, one is able to pull back App ‘codes’ redeemed to devices when it is decided the App should be used on another iPad or simply be removed so as not to distract the current user. The other is when you move to the ‘Assign’ stage, it can become a multi-user device, which helps firewall off multiple users data from each other or facilitate handouts to Apps that support document transfer within Configurator. These are somewhat specialized use cases, so many use it for the basic setup functionality which can be found in other tools, but in a less-optimized workflow than Configurator provides.

Supervised iPads get people a lot of the way toward their common goals, so they sometimes find that Assignment isn’t as necessary. Perhaps they use Google Apps with Drive, or have a webclip they deploy to point folks to a site, and then fill out forms as a way of working on documents or collaborating. This still presents two inevitable events for the random bumps or mishaps that may befall an iPad deployment:
1. What if an iPad is dropped and the screen gets cracked?
2. What if the iPad becomes non-responsive due to a bath in water, or worse, gets lost/forgotten/stolen?

For the first issue, damaged iPads would lose all of the paid App codes redeemed on that device when wiped during repair, so it should be connected to Configurator and unsupervised before sending out. You do so by highlighting the supervised iPad and choosing ‘Unsupervise’ from the Device menu, as shown:
Unsupervise from Device menu
To reclaim the inventory number used by a lost or otherwise non-contactable iPad, it should be removed by following the same process, but holding down the Option key while the unrecoverable iPad is highlighted, and from the Device menu choosing Remove. Unfortunately, new App codes would need to be purchased to replace the Apps used on the non-retrievable iPad.

optionRemove

Casper Focus Now Available

Monday, April 29th, 2013

For a long time I’ve been saying that the #1 challenge with regard to using iOS is content distribution. Others have mirrored that by saying that the device is a content aggregator, etc. The challenge is keeping everyone on the same page, with the same content and distributing administration of all of that to those who need it.

Well, our friends at JAMF software are, as usual, right in the middle of resolving the more challenging issues of the day with regard to iOS and OS X. In this case they’ve released a new tool called Casper Focus that enables rudimentary administrative tasks by teachers.

casper-focus-annotated-UI-no-bleed_1.jpg

 

Now, I don’t want anyone to take the word rudimentary to be a bad thing. You see, accessing and remotely controlling devices can be a big challenge. The learning curve can be steep. By only giving delegated administrators a few options that learning curve can be drastically reduced. Lock, enable, distribute data. These are the very basic tasks teachers need.

Overall, this is yet another great addition to the Casper family of products and 318 is excited to work with our customers to integrate Casper Focus into the environments for our customers where appropriate. Call your Professional Services Manager today for more information!

The State of Tablets in Schools

Thursday, January 3rd, 2013

Any managed IT environment needs policies. One of the obvious ones is to refresh the hardware on some sort of schedule so that the tools people need are available and they aren’t hampered by running new software on old hardware. Commonly, security updates are available exclusively on the newest release of an operating system. Tablets are just the same, and education has been seeing as much of an influx of iOS devices as anywhere else.

Fraser Speirs has just gone through the process of evaluating replacements for iPads used in education, and discusses the criteria he’s come up with and his conclusions on his blog

Non-profits in Need of GroupWare?

Tuesday, November 3rd, 2009

Not-for-profit and looking at options for messaging and groupware moving forward? Then you need to take a 2nd or even a 3rd look at Google Apps! Not-for-profit organizations with less than 3,000 users can get Google Apps Education Edition for free! For a not-for-profit with more than 3,000 users you can get Google Apps Premier Edition at a 40% discount.

Imagine all the infrastructure that can be repurposed, all the networking and message hygiene that you won’t have to do any more and most importantly, how happy the users will be. If your interest is piqued, give 318 a call today and we’ll be happy to work with you on a strategy, whether it’s Google Apps, Microsoft Exchange, Zimbra, Mac OS X Server, etc – 318 is platform-agnostic and here to help!